Privacy Policy
Privacy Policy
Effective Date: 09/03/2025
Lyla Hair ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lylahair.com.au ("Website"). By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our Website:
- Personal Information: Includes your name, email address, phone number, shipping and billing address, payment details, and order history.
- Device Information: Includes your IP address, browser type, operating system, and referring website.
- Usage Data: Information about your interactions with our Website, such as pages viewed, time spent, and purchase history.
- Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website traffic.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders
- To communicate with you regarding your purchases, promotions, and updates
- To personalize your shopping experience
- To improve our Website and services
- To prevent fraud and enhance security
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in the following cases:
- Service Providers: We may share data with Shopify, payment processors, shipping companies, and marketing platforms to provide our services.
- Legal Compliance: If required by law, we may disclose your information to law enforcement or other authorities.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Restrict processing of your data
- Withdraw consent for data processing
To exercise your rights, contact us at [Insert Contact Email].
6. Security of Your Information
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Direct Marketing
We may use your personal information, such as your email address or phone number, to send promotional communications, special offers, and updates about our products and services. You can opt-out of receiving these communications at any time by clicking the "unsubscribe" link in our emails or contacting us at contact@lylahair.com.au
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Lyla Hair
Email: contact@lylahair.com.au